KYC and broker onboarding: connect the client record
Configure questions, verification, documents and application PDFs, then test every registration channel included in your launch.
Keep the account-opening record connected
Onboarding brings together the registration form, verification provider, supporting documents and the broker's review process. Software can connect those steps and make their status visible to staff. The broker defines the policy and the decisions its team is authorized to make.
Start with the questionnaire
Configure which fields are required, optional or hidden. Conditional questions should appear when the earlier answer makes them relevant. Financial and employment details, FATCA and PEP declarations should reach the client record rather than existing only in a submitted form.
BrokerTech CRM supports configurable onboarding questions and conditional financial fields. The generated application PDF combines available client and KYC information with the broker's branding and declaration record.
Connect verification to review
BrokerTech connects with Sumsub and Trulioo. Confirm the selected provider flow, the information it returns and the actions staff must review. Demonstrate approved, pending and exception paths in the target configuration.
| Review area | What to confirm |
|---|---|
| Registration | The required information is saved in the client record |
| Documents | Staff can find and review the available evidence |
| Provider status | The CRM reflects the verification response |
| Account access | The configured trading and withdrawal gates behave as intended |
| Application PDF | Branding, populated fields and declaration records are correct |
Make each channel part of acceptance testing
Web registration, mobile onboarding and an external partner API can use different submission paths. Test the channels in the agreed launch scope. Typed-signature collection through the partner API has a separate rollout status that must be confirmed in your proposal.
Define the launch scope
The broker supplies the required questions and review policy. Provider contracts and usage fees remain part of the overall implementation budget. Review the flow in a CRM demo and confirm its configuration before launch.